Basil Thai Cuisine

I ate at Basil for the first time in mid June 2010. My previous experience with Thai food was Bangkok Ocha and Siam Garden, both of which I liked, and rate much better than Basil.

Basil is middle of the road in taste (and I don't go for the really hot/spicy versions), apparently trying to appeal to a larger crowd. The place was busy for dinner. While the food was good, it was bland, and I like a more complex, bold flavoring.

After checking out some of the reviews I decided to try Basil's for myself. Unfortunately there's not many good things I can say about Basil's. The location isn't bad. The service was mediocre, the food was over priced,over cooked and tasted like it came from the frozen department of your local grocery store. I was not impressed at all.

For any one who appreciates Thai food, Basil's will only disappoint you. The egg rolls are the quality of what you would find in your grocers freezer. Our other appetizer that is typically served with fresh bib lettuce in more discerning establishments was served near cold and tasteless thin strips of iceberg lettuce. Also the signature Thai dish Pad Thai was served as lifeless as a bowl of Top Ramen. Thai food is known for blend aromatic herbs and savory robust sauces but Basil’s seem to serve a Red Lobster version of Thai food that falls well short of a good dining experience. That being said I can usually appreciates any meal that is put in front of me but the portions are very small and not worth the price. Basil’s has a great location, a great look and a competent but not seasoned service staff. This may be a good overpriced date night experience for a Thai first timer but if you already like good Thai food, this is not the place.

Having eaten here several times it it clear that Basil has the finest asian food in Charlotte. Comparing price based upon the myriad chinese buffets and strip center restaurants is like saying the steak at Morton's is overpriced compaired to steak at the Waffle House. They may both be steak, but they are two different products. This is fine asian dining, and you should go here if you are looking for that quality. If you want to fill up on rice go to an all you can eat chinese buffet.

Helen...any comments on the pricing? This building has prime lunch traffic, yet there's no lunch entree for less than $9.95...noodles/rice are pretty inexpensive from a cost perspective...these guys will suffer from the one and done syndrome as many of the other posters predict.

Looked at the menu on their website, and am looking forward to trying this place.

I went once for lunch and the food was good and the wait staff friendly, but the prices are much too high. Like Greenman said, I won't be around for a second try to see if they lowered prices.

My wife and I were Basil fanatics when we lived in Charleston. Although everything on the menu is good, we're partial to Pad Thai and Green Curry, not to mention their delicious fried ice cream for desert.

This particular location boasts a more sophisiticated, modern, and luxurious decor than the one in Charleston (although that is not too shabby either). The prices are high compared to fast food (referring to the review below) but are on par and below a lot of the other places to eat downtown. As a matter of fact, they're only $1-$5 more expensive per plate than Thai Taste (in Dilworth) and other Thai restaurants we enjoy in Charlotte.

Entrees are priced anywhere between $12-$25 depending upon what you're in the mood for. Every bit of it is completely worth it. This is the best Thai food we (my wife and I) have found in the US.

I have enjoyed different dishes on their menu four times. I think their food is excellent, but it is a tad over priced. I have several friends who dine-out a lot, and they shared the same opinion. It is worth the extra couple dollars, but not the extra $5 or $6.

I wish them luck. My prediction is that after the "shine" rubs off, Basil will have to reconsider their pricing structure. Like a lot of restaurants find out, you don't get those customers back a second time to see you lowered your prices.

Basil has a delighful menu and exceptional service. I have referred many friends and they rave about it!