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Venue Type Comedy Club
Neighborhood First Ward, Second Ward
Hours 5-midnight, 7 days a week.
Accessibility Accessible to persons with disabilities.

Comedy Zone Charlotte @ NC Music Factory

900 NC Music Factory Blvd., Charlotte, NC, 28250
(704) 295-4242

Created by improvkeli

Location & Nearby Info
Reviews & Comments
Feb 19, 2014 - jammielynnbee
Poor Customer Service

My husband and myself visited the Comedy Zone in Charlotte on Valentines Day Evening 2014. I have to say that this was one of the worst experiences I have ever had. I had purchased the "Valentines Day Special " it was called the "Gold Circle Beef Package for $50.00 per person. Which was fine. My total was 113.00. I assumed it came with dessert and drink. There was not a breakdown of the actual menu online. So anyway when we got there they seated us at our specific table and the waiter took our drink order, and left. When he came back with the drinks I had to remind him that we had ordered the "special". He seemed surprised and he stated he was unfamiliar with what that was. So the Beef order was a steak , asparagus, and some potatoes that seemed as if they cooked in the microwave. Oh and a salad that was served maybe about a minute before the main meal.Which had gotten cold as we were eating our salad. I had gotten honey mustard salad dressing which looked like it had been sitting out for week. My husband and I both ordered our steak medium rare and when it arrived ...well it was raw. Never saw the waiter again till after the meal was over. When I inquired about the dessert, he stated that he didn't think dessert was included in the package as was the bottled water that was served, but he would check. When he came back he brought us our bill with the two waters on it!!! The quality of the food and the service that we had gotten was not acceptable for the price that we had paid. I would never recommend this place to anyone. Please beware of them. If you want to go to a decent comedy club Fort Mill in SC has one ..its at Madison on the Corner. There food is awesome and COOKED. The staff is very nice friendly, and accommodating. The part that really bothers me is I sent an email to the general manager with my concerns and they didn't even have the courtesy to respond back to me. Comedy was good.

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